If you work in the Netherlands but live abroad (for example commuting from Aachen in Germany), then you have to follow different steps in order to get the health benefits because you cannot get a DigiD account if you live abroad unless you are Dutch. Therefore, the following steps must be taken:
- Call Belastingdienst Tax Office: +31(0)555385385. They speak German, Dutch and English, so you can call them yourself. On the Phone, they will ask for your BSN number, birthdate and address to confirm your personal information.
- In case your bank account is not known to them, you have to give them your bank account details:
- If it’s a Dutch bank account you can submit your information via phone.
- If it’s a German bank account you’ll need to send them a bank statement in the post.
Note: Either German or Dutch account is okay!
Within 10 working days, the tax office will send the form that you need to fill out and send back to them. Based on this information, the Tax Office decides whether you are eligible for the benefit or not.